Shipping policy

Please note that we exclusively ship within the UK via Royal Mail.

We make all of our truffles in small batches. 

We dispatch Tuesdays and Thursdays. Place your order by midnight the day before shipping day (Mondays by midnight or Wednesdays by midnight). Orders placed after the cutoff will be dispatched on the shipping day. Excluding bank holidays. 

We offer free Second Class delivery for orders over £30.

Shipping Rates

- Tracked 48 Royal Mail (2-4 working days): £2.95 (FREE on orders over £30)

- Tracked 24 Royal Mail (1-2 working days): £3.95

We ship exclusively within the UK

Temperature Protection (Active During Extreme Heat Warnings)
Although our truffles don't need to be refrigerated, we will implement temperature protection as we see fit.
Royal Mail Tracked 24 (with Temperature Protection) £5.95

Address Changes: We cannot take responsibility for items shipped with an incorrectly placed address.

Liability for Missed Delivery: If a delivery attempt fails because no one is available, our responsibility ends with the attempted delivery. You’ll need to arrange a redelivery or pick-up from the carrier.

Process for Missed Deliveries

  • Rescheduling Delivery: If you miss a delivery, please follow the carrier’s instructions for rescheduling or arranging a pick-up from their facility. 
  • Carrier Policies: Each carrier has specific policies and procedures for handling missed deliveries. Please refer to their guidelines and follow their recommended actions.